CAN I CHANGE MY DELIVERY ADDRESS?
If your order has not been dispatched yes, please advise us at your very earliest opportunity by telephone and we will do our very best to change the delivery address for you.
CAN I AMEND MY ORDER?
Because we start processing your order as soon as it’s placed, that is not always possible. If your order has not been dispatched yet, please advise us at your very earliest opportunity by telephone and we will do our very best to assist. If you want to return any of the contents, you are welcome to do so within 15 days of receipt.
CAN I CANCEL MY ORDER?
You can cancel your order up to 15 days after it has been delivered, however, we’re unable to stop the order being shipped. Because we offer a fast delivery service, we start processing your order as soon as it’s placed, we can’t change it or stop it at this stage.
WHAT HAPPENS IF THE ITEM I HAVE ORDERED IS OUT OF STOCK?
If for some reason we can’t fulfil your order, we’ll let you know as soon as we can.
HOW MUCH IS DELIVERY?
Orders over €95.00 free of charge
Orders under €95.00 from € 4.95
Some heavier items such as large equipment may incur a delivery surcharge. We will contact you if this is the case.
HOW DO I RETURN MY ORDER?
In the unlikely event that you are unhappy with your order we offer a 15 day money back guarantee for all orders purchased online via credit card or PayPal. You can return the Goods to us but they must be unused and in it’s original packaging for a full refund or replacement, whichever you prefer. To return goods please call our helpline @ 01 2760930 and press 1. You will receive a return authorisation number.